I still remember, to this day, the very moment I knew I wanted to apply at World of Beer.
I had just moved to Georgia a month before, and it was officially time for me to get a job; because, you know, apparently I can’t just be a stay at home #DogMom. *eyeroll*
So I put my hair in the highest pony, (this was like July in Georgia heat ok?) and my favorite, purple, floral romper and initially had plans to drive to Forever 21 to give them my last résumé. (Trust me, I printed out a TON!)
On my way, I called my sister and as we were talking I suddenly saw WOB.
How will Zach feel about me working in a bar?? I questioned.
With lots of encouragement from my sister, I parked and walked in.
Literally never having a serving job before, and only being 20 years old, I wasn’t sure how this would go…. needless to say I got the job on the spot!
I’ve been at World of Beer for about a year and a half now (I can’t even believe it’s been that LONG!), and you could DEFINITELY say that I understand the service industry a LOT of bit more than I used to!
No filter, raw feelings. I’m going to share what servers/bartenders see on the DAILY.
So hopefully, if you’ve never worked in the service industry before, this will help give you a little aspect on what it’s like!
Let’s start with the basics…
Servers are NOT your own personal servants!
We are HUMAN people! We encounter many people who think it’s funny to dangle how much they tip in our faces at the start of the service and thats just not cool people. I’m just here to do my job. Look at the menu, tell me what you want, I’ll get it to you, BOOM.
One of my coworkers one time had a woman who put a set-amount of dollars on the table and said “for every minute my beer is empty, that’s a dollar off your tip.”
Ok FIRST OF ALL! You’re not our only focus, we have other things to worry about, and that is SO dehumanizing! Don’t be this person.
This leads me to the people who like to try to get you to do things to “up” your tip… (Insert MAJOR eye-roll)
We are busy, most of the time you aren’t our only table, so by you saying that if I stay at the table and joke around with one of your friends, you’re going to up my tip, it’s a HARD no from me.
DON’T be the guy that picks up everyone in the bar’s tabs and then you don’t tip accordingly.
This is just an absolute NO people. If you offer to pick up the tab, you should expect to tip accordingly on your new total, because by you picking up everyone’s tabs, you just gave away the opportunity for us to get an actual tip off of the person who’s tab you paid for.
Now I 100% understand that you are not always going to receive great service everywhere you go, and everyone has their bad days for sure.
But just please remember that when it comes to tipping, 20% is standard, leave 15% if you really didn’t enjoy your service. A suuuper easy way to figure out how to tip 20% is, say your bill is $20.00 ok? So you take the decimal point and move it one to the left like so $2.000 and then times that number to the left of the decimal point by two. So you would tip $4.00 on a $20.00 tab.
You never know what people are going through, or the day they’re having, and in the END, you STILL received a service.
DO NOT DO NOT DO NOT MAKE YOUR SERVER UNCOMFORTABLE!!!!!!!!!!
I do not go to YOUR job and hold your waist as you work. Don’t hold mine while I take your order.
I personally have NO problem telling customers that they need to keep their hands off of me if they want to continue to be served. I’ve actually had men get upset with ME for telling them to keep their hands to themselves.
One guy one time when I asked him to stop touching me when he was ordering literally said to me “Everything I touch turns to gold, so I guess you want to be silver then.”
Excuse me… what?! LOL
Needless to say though they are always cut-off and told to leave shortly after.
Just don’t do it.
Making your server uncomfortable can also include insulting them, belittling them, and asking extremely personal questions. Like, just tell me what beer you want and we can move on.
Don’t patronize your servers tip because of something that was out of their control.
We are literally the messenger. If the kitchen messes something up with your order, or you just simply didn’t like the food, it was too hot/cold in the restaurant, it was too loud in the restaurant…. literally ALL things we have no control over.
One of my coworkers got a note on her receipt one time literally saying “Sorry about the tip but great service, bad fries.”
CAN WE JUST!!!
Why is that her fault that you didn’t like our fries? It’s not.
Please don’t interrupt us while we’re with another table.
Unless it is extremely urgent, the other table will legitimately tell US how rude you’re being. Just don’t do it.
WRITING GREAT SERVICE ON THE BILL BUT TIPPING NOTHING DOES NOT PAY OUR BILLS!
Feel free to let us know when the service you’ve received was great, we LOVE hearing that! But please also remember that we are there to make money, not serve you for free.
It’s not my fault you didn’t bring your ID….
If you do not have your ID on you, legally no matter HOW old you are I CANNOT and will not serve you. Sorry!
Lets flip this convo…
Because there are also GREAT customers and wonderful things that you can do for us that we LOVE.
I absolutely LOVE my regulars.
If you come in often, sit with me often, and simply treat me like a human being, you can expect a great time.
Like honestly basically all that we ask is some basic human interaction PEOPLE!!!
We really don’t ask for much!
Just flip it around and think to yourself, “would this question be appropriate if someone asked ME this while I was in MY work environment?” And then you’ll basically know if you really need to ask your server sexual questions. (It happens!!)
So next time you go out, just remember please: we’re all human, if you’re nice to me I’ll be nice to you, and TIP YOUR SERVERS PEOPLE!!